Pay / Appeal Parking Breach Notice
Pay / Appeal Parking Breach Notice

How has Smart Parking technology improved the customer experience?

As a business owner, your customers must find a good place to park nearby without frustration or hassle. Memories of queuing behind streams of cars at a barrier are thankfully not common due to the use of modern technology.  Now, having a barrier at the entrance and exit to your car park is unnecessary.  Thankfully no more getting stuck behind someone who cannot operate the payment machine at the barrier.

Instead, ANPR (Automatic Number Plate Recognition) cameras have taken the role of barriers and can manage who is allowed to enter and exit a car park.  These cameras can monitor if someone has overstayed the time limit.  If the car park requires a payment, these cameras can also check and ensure the car's owner has paid for their parking session. 

The partnership with Smart Parking and the modern technology we use for our clients is useful to everyone.

I would definitely recommend Smart Parking to anyone who wishes to offer genuine patrons an improved customer experience. I also like the business model for our site, with all equipment and signage installed and maintained by Smart Parking at zero cost to my business. Additionally, the customer service to date has been outstanding.

Owner/Operator | Retail Park