Pay / Appeal Parking Breach Notice
Pay / Appeal Parking Breach Notice

Solving parking problems for a large retail centre, near Auckland

This Retail Centre is located in the heart of a busy town centre and near a popular beach.  In April 2021, the retail centre was approached by Smart Compliance Management and offered a more technology-based solution for monitoring their precious car parking spaces.  This replaced outdated and expensive wardens who had previously tried to manage cars that overstayed by manually putting Parking Breach Notices on the car windscreens. 

By offering ANPR (Automatic Number Plate Recognition) technology to the centre, for no upfront cost, Smart Compliance Management could successfully manage:

  • The 90-minute requested time limit
  • A whitelist for staff vehicles
  • A method for logging one-off delivery and trade vehicles when they genuinely needed to stay longer

This prevented the abuse previously seen by all-day parking from those who planned a ‘day at the beach’. The benefit was that genuine retail park customers had a parking space when they visited the site to shop. 

I would definitely recommend Smart Compliance Management to anyone who wishes to offer genuine patrons an improved customer experience. I also like the business model for our site, with all equipment and signage installed and maintained by SCM at zero cost to my business. As well, the customer service to date has been outstanding.

Business Owner/Operator | Large Retail Park