Pay / Appeal Parking Charge
Pay / Appeal Parking Charge

How does the new parking ‘Code of Practice’ affect the motorist?

During 2024, there was a lot of discussion in the news about the new ‘single’ Code of Practice and how it would protect motorists.  This code ensured all private parking operators (i.e., not councils) operate using the same set of rules and regulations.  The code aims to ensure it is fair and consistent amongst parking operators when a motorist parks on private land.  Some of these include:

  • Clarity of wording on signage displayed in the car park
  • Grace periods are set at 10 mins (if it is a 1 hr space, you get 1 hr and 10 mins)
  • Consistent methods when dealing with an Appeal from the motorist (Appeals Charter)
  • A PC (Parking Charge) is capped at £100 and reduced to £60 if paid within 14 days
  • Blue Badge bays – selfish parkers will automatically receive a PC

The BPA (British Parking Association) and the IPC (International Parking Community) have worked together to construct the new consolidated Code of Practice.  The aim is to provide parking operators with ‘one’ set of straightforward rules that will, in their words:

“raise standards and deliver greater transparency and consistency for the benefit of motorists.”

Smart Parking is a member of the BPA and has consistently followed its guidelines for dealing with disputes between motorists and the landowners they work with.  We will continue to do so whilst adopting the changes involved with the new Code of Practice.